We were honoured to be asked to be part of User Research Explained- a charity collection of essays for the Covid-19 charity ‘Doctors without Borders’. This is our contribution.


Exposure to the trauma of others is toxic .

The term for this harmful effect is known as ‘vicarious trauma’ and…

Janice Hannaway and Jane Reid — Research U

We’re helping user researchers stay safe by providing expert training that combines therapeutic and practical user research skills and techniques.

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