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Service design and organisational change. Previously at: Social Finance, Local Digital Collaboration at DLUHC, GDS, Cabinet Office, M&CSaatchi.
NN/g certified user researcher specialising in complex needs and trauma. Psychodynamic therapist and coach.
researcher, counter of things, PhD student, public servant…into ResearchOps, HCD, information architecture, ontology, data. Intensely optimistic.
We write about customer experience, employee experience, design, content & technology to share our knowledge with the wider community.
Service Designer at the BC Public Service.
Strategic design + UX research
Digital Consultant at Sparck (BJSS) — User Experience, Service Design, User Research — MSc HCI. MBA in progress — Yoga too.
We’re helping user researchers stay safe by providing expert training that combines therapeutic and practical user research skills and techniques.
Sam Villis
Janice Hannaway
UX Collective
Brigette Metzler
Zone
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